Electronics International Inc.

FAA STC'd, PMA'd, TSO'd, Approved Digital Aircraft Engine Instruments                 


EI Customer Quotes:

 

Date

Customer Comments
01/09/2007 "Mac Speed is the greatest...the unit is going to be very helpful flying my Cessna 195."

Larry Nelson
01/06/2007 "...first EI purchase and so far everything is great.  Tyler was wonderful to work with and very informative."

Doug Latch
01/03/2007 "...I have the FP-5/VA-1A and now the SR-8A.  All are great instruments."

Phil Hodder
12/28/2007 "Excellent customer service...we are pleased with the performance so far."

Mexico Medical Mission
12/28/2007 "I have installed 10+ of your systems...I have personally only heard positive reports from my customers using your products...I am very satisfied with the products and support."

Fred W. Hug
12/27/2006 "Great products.  Good manuals.  I look forward to using the UBG-16 to get the most out of my engine."

"...postings to aviation websites generated a lot of positive comments about your customer service...also, our avionics shop reported good customer service."

William Lehr
12/14/2006 "Your team couldn't be more helpful.  They are great!  I'd buy from you just because of them!"

Daniel Ritsch
12/12/2006 "At Oshkosh, I consulted with other Cessna owners.  The majority who used your product were pleased and included how favorably EI supported customers."
12/12/2006 "I have an E.I. fuel gauge in an experimental airplane.  I really like it, so when I bought a 172 model, I bought the FP-5 because I wanted the 'insurance' I would not forget to change tanks..."

Mike Annas
12/11/2006 "Wow!  I just arrived home from Palm Springs last night.  My FP-5L arrived today.  Talk about service...factory direct from your "Pacific Coast" vendor. 

...Very good experience with E.I.  All of the instruments I've bought from you (this is my ninth) are performing as expected (very good).  Thank you for the generous rebate program.

Ed Burns
11/17/2006 "Excellent service and knowledge of product application."

Peter Rayner
11/01/2006 "Great Tech support, calls answered & returned.  Nice Product."

David Nadlin
10/31/2006 "I called tech service for some info.  The person I spoke with was helpful and pleasant."

Don Steinhauser
10/31/2006 "Your tech/sales rep at AOPA in Tampa in 2005 sold me an EI.  I bought an UBG for my Bonanza & just purchased an MVP-50 for my RV-7A project.  Customer service & tech support does matter."

Why did you choose our products over the competition?

"MVP-50 is a complete package with everything I need for my RV-7A project.  Your competition looks like a good product but they have a terrible reputation in the homebuilt market."

Gary Bataller
10/27/2006 "I just opened the packages.  Instrument looks well made and wiring harness also.  All I've heard is good things about your instrument.  I look forward to using it in my Europa."

Craig Ellison
10/26/2006 "Customer service was a pleasure to deal with, they happily answered all of my questions."

Richard Kutoner
10/04/2006 "I have only made on flight since installation of the new FP-5L in my 1946 Globe Swift, but I am impressed!  Easy to use, easy to read, and works as advertised!  I chose the EGT & GPS options.  A great value!"

Stephen Shepherd
09/26/2006 Why did you choose our products over the competition?

"The 1 thing than really impresses me is the customer service you provide.  "Can't be beat""

Lionel Chabot
09/21/2006 "I have had two FP-5L's installed in two of my airplanes.  Your products are excellent and customer service is great.  This AV-17 will compliment the FP-5L."

Steven C. Roth
09/21/2006 Why did you choose our products over the competition?

"Most modern and up to date looks face panel & easy to use."

Marvin Coolidge
09/19/2006 "Most professional engine monitor on the market and very readable in sunlight."

Bennie W. Frazier
09/17/2006 Why did you choose our products over the competition?

"Price, service, quality.  Good value.   Dave Campbell (EI staff) was very helpful & knowledgeable.  (EI) is friendlier than competition."

Stephen Field
09/12/2006 "Excellent experience working with your staff during selection and purchase process.  Responses were quick and clear."

"Opened the packages in preparation for installation in my Lancair III.  I was impressed by the thoroughness and clarity of documentation, checklists, etc."

Fred Moreno
09/05/2006 "Great (patient) tech support by Tyler Speed & Dave Campbell."

Why did you choose our products over the competition?

"You stand by your products & smaller profile of the fuel sender"

Tom Staggs
09/01/2006 "Fast service - Good instructions for installation - works exactly as advertised."

Roger M. Allyn
08/29/2006 "The guys in the booth at Oshkosh were great.  They even saved me from having to fix an order when a dealer ordered the wrong part.  Thanks."

Charles Schonberger
08/28/2006 "My 7th EI instrument - Awesome!  Absolute best product!  Bulletproof, easy to install, no worries!"

Rob Ray
08/28/2006 "We have really enjoyed this product (FP-5L).  It gives us a much better feel for fuel usage.  It's a lot better than the standard fuel gauges."

William Lew
08/15/2006 "EI's Volt/Amp meter is Great!"

Robert Dickman
08/10/2006 Why did you choose our products over the competition?

"I own 2 already and they work great.  Ultimate Engine Analyzer let me know a bad cylinder with low compression, upgrading to Bar Graph."

Edward Murphy
08/09/2006 "My good friend Wycue T. Coleman and I are air show pilots and we use your monitors to keep us safe!"

Luke Lambard
07/29/2006 "Tyler, EI Tech Support was very helpful in describing proper installation.  Explained rebate program and serial data output.  Very good installation & operation instructions."

Dennis Gerstung
07/25/2006 "Your customer service is exemplary."

John & Lyn Siebold
07/20/2006 Why did you choose our product over the competition?

"1.  Look & Feel
2.  Documentation
3.  Projects values of quality, reliability & tech excellence.
4.  Help on the phone.  Tyler was a great motivator!"

Tony Clarry
07/10/2006 "OPT-1 saved my bacon.  It alerted me to an oil pressure problem quicker than old steam gauge.  Your customer service is second to none.  Dave Campbell went several extra miles to help me out.  Keep up the good work."

David Fletcher
07/07/2006 "Your customer service (Mathew & Tyler) is fantastic."

Bill Logan
06/15/2006 "I made my 1st two flights with the UBG-16 last weekend.  Really enjoyed using it, used the lean mode, and checked CHT's, discovering one that was running too hot.  I think I'm going to really like this instrument!"

Russell Bass
06/12/2006 "This is the best product for fuel flow analysis."

Thomas R. Moeller
06/12/2006 "I have a panel full right now and they all work exceptionally well.  Also, as noted above, your customer service is superb."

James R. Graham
06/08/2006 "A heart-felt thank you to Matt for spending an inordinate amount of time explaining what EI's UBG-16 can do for a technically-challenged pilot pondering the installation of a new TSIO-360LB1. (Which she hopes, thanks to said gauge, will far outlast the previous engine.)

I'm convinced!  I'll be ordering one of your wonder-boxes shortly, and look forward to reading and trying to absorb more of what was so well-said. How fortunate EI is to have such an enthusiastic employee.

Thanks a million!"

Amelia
05/31/2006 "Had SC-5 clock in previous aircraft and liked the unit.  Purchased SC-5 for new aircraft and also purchased a UBG-16.  Products are only as good as the people behind them!"

Charles Albury
05/12/2006 "Thank you very kindly. We love your equipment and it does very well in this high tropical humidity."

Bennie DeMerchant
05/06/2006 "Your UBG-16 engine monitor was installed prior to the first flight of Superior Air Parts new XP-400 Engine.  It made engine monitoring a breeze, and collected the data for analysis.  It made my job as the pilot a lot easier during the first flight.  Thank you!

We'll be looking forward to racing at Reno this year and having the UBG-16 in the "Unleashed" racing plane!"

Scott Germain
04/28/2006 "I have purchased from E.I. before for my C182.  The 6 probe analyzer was easy to use and moderately priced."

Nancy Fish Stone
04/25/2006 "My research indicated that E.I. had excellent customer service, an important factor.  Also the E.I. instrument offers better features."

Tony Bird
04/19/2006 "EI's customer service is awesome!!!  Always willing to help - take your phone call - and follow-up on conversations when requesting information.  I am a true EI fan."

Doug Evans
04/15/2006 "I had the pleasure to meet Mathew (EI Tech Support) at Sun 'n Fun.  He was just great to deal with.  He had all the answers with a good attitude.  I asked a lot of questions, he was patient and helpful."

Vincent J. Dantone
04/17/2006 "Technical support for call-in questions has been great!  Very friendly and helpful staff (in addition to being very knowledgeable)."

David Garber
04/12/2006 Why did you choose our product over the competition?

"The quality & presentation of the instruments, and the integrity, open & friendly help of all I talked with."

Warren C. Gearrick
04/11/2006 "Have used this product (FP-5) in other aircraft - was pleased enough to purchase again."

George Brobst
04/11/2006 Why did you choose our products over the competition?

"1. Customer Service, 2. Price, 3. Features"

John Harlan
04/10/2006 "We love your instruments and especially the people who work for you.  They are a great help and asset to your company."

Richard Bihler
04/08/2006 "Sun 'n Fun staff was extremely knowledgeable and helpful."

Gary Palinkas
04/08/2006 "I think the screen (FP-5L) gave you the edge over JPI but I was also impressed with the new transducers."

Scott Suttle
04/04/2006 Why did you choose our products over the competition?

"I fielded an inquire on the Piper Owner web site & received good feedback on your products & company.  Your organization (tech & sales) were always prompt & helpful.  My neighbor had a home built w/ complete EI instrumentation & he gave good feed back."

Bernard W. Glade Jr.
03/27/2006 "I have your UGB-16 installed and am very happy to be able to see what the engine is doing."

Michael Talley
03/22/2006 "What a great product.  This thing rocks!  The instructions, the installation, the STC data sheets, and the results are fantastic.  I can fly hard aerobatics down low in the dirt with the peace of mind that my tachometer will actually warn me of an impending overspeed without having to break my concentration."

Brett Hunter
03/13/2006 "Excellent Customer Service.  Best Value."

Doug Grevatt
03/06/2006 Why did you choose our products over the competition?  "Good Quality.  Like your features."

Steven Combs
02/19/2006 "I could not have dreamed of a more perfect solution to the unique fuel problems of my jet than the FP-5. Having the entire fuel situation monitored by a single instrument is a great safety advantage, especially in high cockpit workload situations. The FP-5's warning systems are well thought out and easily customized to my particular aircraft. The pre-programmed fuel-added feature is easy to use, and the startup warning ensures that I won't forget to update after each fill up.

Great job, and thanks for your support."

Bob Carlton
Silent Wings Air shows
02/15/2006 "As far as I'm concerned, the staff at EI sets the standard for product support and customer service.  (Thanks Dave!)  I am also very impressed with the quality, design, and functions of the UBG-16.  Very nice display."

William Mitchell
02/13/2006 "I had looked at several others, but liked the looks and operations of the VA-1A."

He3nry C. Sanders
02/13/2006 How do we compare? "Great!"

Brian Cruikshank
02/01/2006 "Your installation instructions are very complete and concise - easy to follow. 

Looks good, works good - very cool."

Curt Mills
02/01/2006 "My VA-1A has proven invaluable on the occasions of a thrown belt and tripped over-volt relay."

Michael Jodoin
01/30/2006
"Since installing the FP-5L I have had problems with what I thought was setting the K factor. No matter what calculations I made the fuel pumped from the truck differed sometimes by 30% from what the meter told me I had used. Then I started to watch the actual GPH during flights and it seemed just about right. Conclusion was that I have a problem with a fuel cell that collapses partially on an irregular basis. There is an AD for this problem on my Comanche, but it was the use of your meter that found the problem.
 
While on a local flight at about 2,000 feet I leaned the mixture a bit. Then I decided to lean it further and that is when the mixture control came out of the panel in my hand!! I was not sure just how much the engine was leaned and the usual method of looking at how far out the mixture control was from the panel was no longer available. I then checked the GPH on your meter and was assured that I was not very lean and could descend without fear of the engine quitting."
 
Hope these items are of interest to you and others.
 
Tom Armor
01/27/2006 "My mechanic recommended E.I.  I trust his input."

Alan Hall
01/20/2006 Grade our manners. . . Was E.I. staff helpful, courteous and knowledgeable?   "Extremely so."

"Ethics are constantly railed best in chat rooms such as PiperOwner.org."

Luc de Gaspe Beaubien
01/19/2006 "I just want to thank you again and On line support is fantastic...  The product is the best money can buy and I will definitely recommend EI to everybody.

Thanks guys...  Great support...  Great product...  I love it."

Eddy Tohikian
01/18/2006 Grade our manners...  "Very Courteous and helpful."

Butch Meeker
01/18/2006 "Great Products with a unbelievable technical department. I was familiar with EI instrument because I used their AMP gauge in my super cub as a replacement. When I purchased my new Decathlon I had them swap the Amp gauge and add a OAT CHT combo. It only took me a month to have all engine instruments plus fuel flow/pressure, graphic engine monitor with recorder and all the warning LEDs.

One might say I am hooked on E.I. instruments. Thanks to Matthew and the rest of the staff for all your help.

Service is why I purchased the rest of the instruments. Keep up the Great Job!!! Quality speaks for itself."

Jay Wyatt
01/18/2006 "After calling both EI & JPI about their engine analyzers, I chose the EI due to the knowledge & helpfulness of the E.I. staff."

Phillip Campbell
01/17/2006 "On-line help was great!  Trade show rep was fantastic.  More accurate than stock gauges.  Very important for cold weather operation and pre-heating for ski operations."

DeWayne Crouse
01/09/2006 "Thanks so much, I may have entered a whole new realm of data geek-dome now.  You folks rock!!

I am so glad I picked EI!"

M.Giltner
01/06/2006 Grade our manners "10/10"

"Will order for next A/C soon, fitting gauge to 8 A/C in total, 2 down 6 to go!"

Matthew Kilkerr
12/21/2005 Grade our manners. . . "Tech staff very helpful."

William S. Guillen
12/19/2005 "A good reputation with other builders & pilots led me to the FP-5L.  My questions were few but they were quickly answered."

Bob Mackey
12/13/2005 "We have almost all the products E.I. makes in our panel - looks good when everything matters."

Ed Sunday
12/09/2005 "I've owned & operated a 16 channel UBG - earlier system for 10 years now on my 1966 Cherokee-Six.  It's durable & rock steady dependable.  The probes just last & last - extremely durable well built probes & electronics."

Gary E. Schulz
12/08/2005 "I appreciate your speedy response to my problem.  Yesterday, our mechanic followed the steps in the email you sent.  We made a test flight which was totally and entirely successful.  Problem solved.

Thank you!"

Marvin McLain
11/30/2005 How do we compare?  "Much more straight shooters, no B.S."

"From the first phone call I felt secure to talk with your professional and very courteous staff."

Michel Deschamps
11/29/2005 How do we compare? "Superior to JPI in all aspects."

Grade our manners. . . "Thanks to the man I met at AOPA Expo in Tampa.  He couldn't have been more helpful."

Jeffrey E. Blossom
11/18/2005 "Love this gauge.  Can't say enough about your tech support, tech support is great."

Daryl Green
11/10/2005
"I greatly appreciate your help and in the future your customer service will heavily weigh on my purchase decisions. 
Kudos to you."

Chris Schragner
11/08/2005 "It has been a pleasure dealing with Electronics International.  I'll be contacting you next time I need any new instrument."

David B. Wills
11/08/2005 "Your sales staff are the best!  It is a pleasure to purchase EI equipment.  EI equipment gives lasting service.  Thank you for quality products."

Sandy Ullrich
11/07/2005 "I prefer EI over JPI.  I enjoy the technical support - Thanx."

William A. Black
11/04/2005 Was E.I. staff helpful, courteous and knowledgeable?  "Absolutely!  Came down to their informative discussion with me on the unit, and knew the competition as well."

Grade our manners...  "Made the decision based on this!"

Don Mosier
11/03/2005
"Received the information on the instrument yesterday and wanted to tell you what a joy it is to deal with your company!  If your goal is to provide good customer service, my lands, you're doing it!! 
 
Thanks once more."
 
Worth Ward
11/01/2005 "In my opinion you're the best of the lot.  You make reliable products."

Jake Thiessen
10/31/2005 "The UBG-16 is working as advertised, and we are able to get valuable information with it.  The download and conversion to spreadsheet, and chart was easy, and very informative.

Thanks again."

Mike Smolinski
10/25/2005 "I looked at JPI & Insight, but I like EI's stuff better."

Mike Will
10/18/2005 "I'm impressed that you know your products, You respond to emails immediately and ship the same day.  You can't get better than that.  It's a pleasure to do business with you.  Looking forward to the next time.

Thanks for your fantastic service."

Mike Aarons
10/05/2005 "Better than G.E.M. Systems/more accurate.  Harland and Dave in tech support were very helpful."

Guy Edwards
10/04/2005 "After successfully installing my new suite of Electronics International instruments, I'm very excited about the increased awareness I now have with the UBG-16, OPT-1, VA-1A and FP-5L, and the data recording capabilities of the MUX-8A.  Your instructions and customer support were excellent, and all equipment worked the first time.  I would like to thank your entire support staff fora ll the help they provided me, and all my questions that they answered.  (I installed the equipment myself with A&P supervision, so I'm sure I had a few more questions than normal)."

John T. Kounis
10/04/2005 Grade our manners... "Helpful & Courteous!"

Michael Bodine
09/19/2005 How do we compare?  "Easiest to read (important for older pilots).  Most features"

Marlin Weekley
09/17/2005 How do we compare?

"Your instrument does more."

Grade our manners. . . Was E.I. staff helpful, courteous and knowledgeable?

"Excellent"

Lionel Chabot
09/12/2005 "I have a UBG-16 on my C-195 and it works great! On all seven cylinders.  I had an intake valve which lost its clearance adjustment and slowly started opening less and less until the engine started running rough. I saw the whole thing unfold on the UBG-16 on the way to the closest airport. The EGT and CHT both cooled off as it progressed and I knew the exact cylinder that had the problem.

Thanks for a good product."

Richard Pulley
09/02/2005 Grade our manners. . . "Extremely helpful.  Kudos to Dave Campbell for his efforts.  Excellent attitude towards the amature builder.  Keep this up."

Christopher J. Pratt
08/30/2005 "After dealing with all the other Engine Monitor companies and becoming an Electronics International Dealer we at Plane Werks have found EI to be a superior product and having excellent customer service and warranties. Special Thanks to David Campbell of the sales team. I highly recommend him for all your EI inquiries."

Russell Hyde - PLANE WERKS
08/05/2005 "I have always flown with and eagerly supported Electronics International as I feel that not only do you folks have the very best instruments, but also provide the very best in customer support.  Your products are the very best out there and I truly believe that every aircraft should be equipped with EI products."

Jim Hill
08/02/2005 "Your products are first rate."

Roger Hirschbein
08/02/2005 "Your customer service is great!  I've recommended your products to several pilots because of your customer service."

Paul Allen
07/27/2005 How do we compare?  "N/A.  Went straight for the E.I. based on my experience with other EI Products."

Brian W. Beaird
07/17/2005 "Just finished installing your UBG-16 in my late model Cessna 182S.  Cessna's stock EGT is located below the collection of the three exhaust pipes on the left side.  I like to keep under 1400°F EGT temps.  I found out in short that using the Cessna EGT to peak and enrichen the mixture 50° will allow temps significantly higher than 1400°.  A good reason for your prospects to buy one of your analyzers; they can know for sure what is going on in their engines.  I'm glad that I did!  My second analyzer from EI....I'm very pleased!"

Jack Becker
07/15/2005 "This is my third E.I. FP-5 that I have installed in aircraft I have owned.  I will not own an aircraft without one.  It's much more accurate than mechanical gauges."

Ron Saglimbene
06/28/2005 "With the support I've received to date, I have no worries if warranty issues should come up."

Leo Leclair
06/24/2005 "Just wanted to let the technical support staff know that they are a pleasure to deal with both before and after the sale. While customer service has been lost with many companies EI sets the standard for the aviation business. You guys make the customer want to do business with EI."

Craig Kissock
06/23/2005 "Thank you very much for the (to the point fix instructions).  I have to say that you guys have the best tech support in the industry"

Rick Eckert
06/22/2005 How do we compare?  "I chose EI because of it's better technical support and service reputation."

Tom Marshall
06/20/2005 "I reprogrammed all parameters on my UBG-16 installed on y Saratoga as you instructed.  Just emailing to let you you know it worked great!  Thanks."

Wayne Kaplan
06/17/2005 "Thanks for the great service!!"

Albee Aviation
06/13/2005 Grade our manners. . . "Outstanding!!  Needed some extra connectors for an EGT gauge & your staff treated me like royalty.  Thank you."

James F. Perrin
06/03/2005 "My own (fun machine) aircraft panel (RV8 VH-CLG) featured on your website, and I just love the EI instruments. I will one day be replacing the SR8A at some stage with the UBG-16, so I can record/track EGT/CHTs. Great instruments!"

Lachie Milne
05/30/2005 "These guys are amazing, and were able to bend over backwards to help me out.  I will be an EI customer for life!"

Tony Kochanski
05/24/2005 "I reviewed others - but found your service superior."

Troy Tollen
05/24/2005 "You're the best!"

J.D. Woods
05/20/2005 "Great, Reliable Product"

Earl Jordan
05/17/2005 How do we compare?  "Nothing to compare to.  Did not want any other products."

Mike Casmey
05/16/2005 "Great unit (UBG-16).  Really impressed with operational capabilities."

Richard Krouskop
05/13/2005 Grade our manners... "Very helpful & very polite."

Ronald V. Jones
05/12/2005

"When it came time to buy an engine analyzer I investigated all the ones available.  Since I already have a SC-5 and a FP-5 installed in my Skyhawk I took a close look at the UBG-16.  I called EI and a real person answered the phone on the first ring and then proceeded to answer all of my questions (I'm not an engine expert so it took a while, but he was very patient).  I would not hesitate to recommend them to anyone who wants the best quality at a very fair price with the extra safety their precision instruments offer."

 Paul Story
05/09/2005
"I installed your FP-5L in my Comanche 180 recently. One of the best things was being able to call you on my cell phone from my cockpit while sitting in the hanger and having you walk me through the initial set-up procedure. This saved me much time and possible confusion."
 
Tom Armor
05/04/2005 "Y'all are absolutely awesome! I couldn't ask for better service and responses!! I am a customer for life!"

Dave Ruthenbeck
05/03/2005 "After comparing product/service... There really was no comparison."

Bill O'Connor
05/02/2005 "I have had a few aircraft with EI products and can not say enough good things about EI product support and Dave Campbell. Dave has gone above and beyond just good "after purchase support." He actually cares about the customers and believes in his products. I have also owned airplanes with some of the other "big" avionics companies and it has been my experience that none of them hold a candle to the support and overall help served up by EI! Thank you EI and thank you Dave Campbell."

Ernie Green
04/29/2005 "My UBG-16 is wonderful, paid for itself many times over."

Tom Davison
04/28/2005 "I was so impressed with the customer service that made me feel like I was important really left an impression.  We are now a small repair shop on our home field (W-16).  We remember the great service we received a few years ago.  When customers ask for a recommendation of instrumentation, it's really a simple choice to recommend your company.

Many customers don't take the time to thank a company that does a great job.  I want to stand up from the crowd and thank you for the great service and fine products."

David L. Nicholes
04/26/2005 "I think the fuel savings and peace of mind paid for my Ultimate Engine Analyzer cost.  I like knowing when my engine is happy.  Never a problem with my Ultimate Engine Analyzer.  You make great products."

Herbert C. Morgan
04/23/2005 "I installed a UBG-16 back in November and I think it was one of the smartest moves I have made concerning my airplane.  Keep up the great work and thank you for listening to your customers..."

Frederick Johnson
04/21/2005 How do we compare?  "Didn't compare this time - have purchased from you before - very satisfied in each purchase."

John Becker
04/20/2005 Grade our manners... "Impeccable!!"

Harley Lang
04/19/2005 "...I decided to give my money to a company that actually knew what the word "service" meant.  Dealing with EI has been an enjoyable experience."

Bill Keating
04/19/2005 "I have your EAC-1 and FP-5 instruments in my plane and I have to say thank you, your instruments work great and are easy to use.  Good product is the best advertisement."

Juha Vestman

04/16/2005 Grade our manners . . . "A+ Very helpful."

Michael A. Taft
04/15/2005 How do we compare?  "Better features, better price and more accurate."

Sgt. Dennis A. Mueller
04/14/2005 "I have purchased from you several times before - didn't even shop the "other guys" this time."

John Becker
04/01/2005 "Excellent, easy to learn products"

David Bracher
03/15/2005 "Your system has a distinct advantage in being certified as a replacement for the fuel pressure gage.  Also, the recurring low fuel level alarm is a great idea."

Grade our manners..  "The best I have ever worked with.  Any management consultants should look at your customer service as an industry standard."

"I am truly impressed by the response and follow up by your customer service support staff.  It's encouraging to deal with a company that shows such attention to it's customers"

Ron Sellers
03/15/2005 "I have bought several of your items including an engine analyzer for a twin Comanche. I have been VERY satisfied with each and every purchase. I just bought a '99 182S and plan to buy your "bar-graph" for it with the 12 probes."

Jack Becker
03/07/2005 "I bought an ASC-5A from you and it is working like a champ!  It is one of the best additions to my panel, it is handy to have when traveling in Class "C" because it tells me what my ATC altitude is."

Don Odell
03/01/2005 "I love the FP-5L.  It is much more user friendly than the competition.  Keep up the good work."

Brent Wenger
03/01/2005 "I am an A.I. and have installed several digital units, always go with EI."

Rocky Mountain Ag. Inc.
02/28/2005 "Your staff could not be better.  Very good company to deal with."

Rod Lovering
02/18/2005 "I was so impressed with your customer service, especially David C. Campbell, that I had to write.  I sent an email and read your claim "we'll try to respond within one hour”. I can't count the number of times I've seen similar claims, so I was skeptical and I went out to the grocery store. I was shocked when I got back and there was a voicemail from Dave. I called him back and it was a pleasure to deal with him. He was pleasant, cheerful and extremely resourceful.  If the rest of your service personnel are as good as Dave, you are a perfect example of Customer Service Excellence. I would not hesitate to recommend your products to others.  Awesome Service!!"

Gary Burdon
02/10/2005 "One of my fellow Waco owners told me you had the best customer svc of anyone he had dealt with in the aircraft business. I see what he meant.."

Jim Wilson
01/31/2005 "I installed an EI C-4 and E-4 on my Grumman Tiger 500 hours ago to better monitor the engine performance as it approached its TBO. Due to the comfort I got from knowing exactly what it was doing I was able to work it to 200 hours beyond TBO without risk. When the replacement engine was fitted, there was a problem with incorrect CHT readings. I approached EI Technical Support for assistance and received an immediate response which resolved the situation. The CHT probes had been installed incorrectly. Now they are correctly installed and both the EI instruments continue to work perfectly. Product support is important if you live near by: it is critical when you live on the other side of the world. EI has demonstrated that not only are its instruments of very high quality, but its product support is second to none."

Terry Wesley-Smith
Canberra, Australia
01/21/2005 "I had a plugged injector and was able to tell a mechanic what the problem was and know which cylinder.  I also had an exhaust valve that wasn't seating correctly and your instruments helped me diagnose that problem too...Saved me a lot of time and effort.  I am 150 hours from TBO and believe I will make it all the way to TBO because of your instruments."

Brad Goldman
01/20/2005 "Good products & service!"

William Wade
1/17/2005 Was E.I. staff helpful, courteous and knowledgeable?  "Yes.  Very Helpful!"

Kevin Spooner
01/12/2005 "EI is a customer focused company.  This customer-centered approach resulted in my decision to go with the UBG-16."

Babar Suleman
1/11/2005 How do we compare?  "#1"

Grade our manners...  "Best"

"You folks are one of a kind.  And I mean that in a good way."

Ernie Pritchard
1/10/2005 "I bought EI instead of "Brand H" because I like the dual analog/digital display, as well as the 10 RPM resolution which avoids the distraction of constantly flickering digits caused by 1 RPM resolution."

Dwane Koppler
12/18/2004 "I just wanted to thank the staff at EI for an outstanding job on my R-1 tachometer repair.  Everyone I dealt with were very friendly and knowledgeable.  This is a company that will do that little bit extra to provide customer service that is in my opinion is without rival in the industry.  I will recommend EI to colleagues and certainly buy their products in the future.  Thanks again guys."

Andrew Smyth
12/17/2004 "I think that your products are the best."

Thomas L. Clark
11/29/2004 "Exceptional Product - Exceptional People."

Jim Lawrence
11/11/2004 "The EI UBG-16 is very nice and a better value than the JPI, GEM comparable units.  I like it.

Robert Ylvisaker
11/08/2004 "I cannot adequately express my appreciation and satisfaction with EI's personnel and equipment.  Mrs. Roberts  and Tyler Speed have greatly exceeded my expectations.  They have been warm, friendly and extremely helpful.  I will recommend EI to my fellow Aero Pilots!"

Tom Claps
11/05/2004 Grade our manners...  Was E.I. staff helpful, courteous and knowledgeable?

"The best, compared to your competition.  Your dealer Southern Cal Aircraft is very informative."

Carl Mikeman
11/04/2004 "Great products, we have one in all 5 of our charter aircraft."

Sedona Skytreks
11/03/2004 Grade our manners... Was E.I. staff helpful, courteous and knowledgeable? 

"Very helpful supportive."

Eddie Smith
10/14/2004 "Instrument works as advertised."

Charles Mason
10/14/2004 "Every time I've called, everyone has been very friendly & helpful."

Charles Pauck, Jr.
10/01/2004 "The UBG-16 is the instrument I glance most often at when I fly.  It has allowed me to mange my engine in a much more knowledgeable fashion.  I've certainly saved a lot of gas."

Andrew Dawe
09/02/2004 "Thank you for the quick response!  I'm really enjoying this instrument (UBG-16).  It gives me confidence that I'm operating my engine correctly; I didn't have that before.  I should also say that the installation was surprisingly easy, and everything worked the first time I powered up the unit.  All of your instructions and other materials are well written, informative and complete.  Well done!"

John Renwick
08/31/2004 "So far, I am loving the new unit...  Thank you for your courtesy and great service."

Ronald S. Gable, M.D.
08/17/2004 "Thanks for everything.  My UBG-16 and MUX-8A arrived yesterday.  Quality looks outstanding."

Steve Harvey
08/03/2004 "No need to compare - you are the daddy rabbit.  My engine is half way to TBO.  I now feel warm and fuzzy about how my engine is performing."

James D. White
08/02/2004 "I looked at other products but yours came highly recommended...  I have made several calls to EI and always receive helpful information in a courteous manner.  Your service has been exceptional and I will be making further purchases in the future."

Robert Stebbins

07/01/2004 "Thanks for your help, you guys at EI are doing a good job with customer support, keep it up."

C. Bruce Godfrey
06/29/2004 "...thank you for a great product, its so user friendly and its a pleasure to fly with them!"

Lars Larson
06/09/2004 "You have a great product."

Bobby Davis
06/08/2004 Grade EI's manners...  "Very helpful.  Top Notch"

Robert Garcia Jr.
06/04/2004 How do we compare?   "Outstanding.  I like yours the best."

Miles R. Bostic
05/17/2004 "Absolutely first rate."

Wm. Nelson
05/11/2004 "You folks are awesome...thanx for the quick turnaround.  Great customer service and care!!"

Scott Gustafson
05/05/2004 "I have had an EGT/CHT (US-8A) on my twin Comanche - never missed a beat in about 7 years.  A Great Analyzer."

John B. Beaker
05/04/2004 "Absolutely best customer service out there!"

Walter Aronow
04/29/2004 "...I'd like to say I'm really pleased I purchased the Electronics International instruments for my homebuilt aircraft they function perfectly, look good and the after sales is exemplary."

Paul Quick
04/23/2004 "I believe that if EI's name is on the product it is the top in it's class."

Ivan Salisbury
04/22/2004 "I like the simplicity and price.  Others offer less for more $$.  Thank you for a great product."

Alex Belov
04/21/2004 "I just wanted to thank you for sending a new switch for my MUX-8A.  I went out to my aircraft and compared the existing switch with the new one that you sent.  EI is not to blame!  My switch is wired correctly, but was simply installed upside-down.  Therefore, I will be sending you back the replacement switch since it is not needed.

I really appreciate your prompt response and effort to correct a problem which, in retrospect, was not even of your doing.  You get an A+ for customer service."

Gary Johnson
04/20/2004 "My engine has never run better or smoother since I have been using the FP-5L (old model) and the UBG-16."

Bill Weaver
04/16/2004 "The Electronics International staff is very friendly, knowledgeable, and provides a level of customer support second to no one."

Gene Cartier
02/20/2004 "Excellent product.  We looked at others and found yours to be technically superior."

John L. Smith
02/13/2004 "Keep up the great customer service and excellent products."

William Shivers, Jr.
02/06/2004 How does EI compare?  "Your unit was the best."

Jim Teachery
01/23/2004 "...I chose E.I. because of your responsiveness and good attitude."

Joel Harding
01/12/2004 "Great Products.  Just installed a Manifold Pressure Gauge"

Tony Pfaff
12/13/2003 "Great Instrument!  Thanks."

David Lawrence
12/03/2003 "This instrument presents information much nicer than others."

Bryan Whisenant
12/02/2003 "Discussed your product with FBO-Mgr. He agreed your product is best for my airplane."

Joseph Gallagher
11/03/2003 "My dealings with EI have always been positive.  You checked and calibrated my engine analyzer at no charge.  I now have 3 EI instruments in my RV-3 and EI has a place in my under construction RV-8."

J. D. Woods
10/10/2003 "Yours is the best I could find."

Jeff Saitto
07/15/2003 "Best Price/Functionality.  Excellent Assistance."

Rick Stratton
06/24/2003 "I carefully evaluated all competing units and selected EI"

Stephen Prejeaw
05/28/2003 "One of the best in quality and price."

Bergstrom Aircraft
05/01/2003 "I was told by my A&P this was the best."

Dennis Mueller
04/09/2003 "Very helpful, both before the sale and post-installation.  Where this unit really shines is in its flexibility - being able to combine multiple functions through the Aux channel."

Stephen Rapa
03/28/2003 "Above the rest!!  Your products do what you say they will do.  Your product support is excellent!!"

Jack Crusor

 

If you have feedback or a quote you would like to offer to us please Click Here

 

To view information on our Ultimate Engine Analyzer Bar graph (UBG-16) Click Here

To view information on EI's Fuel Flow (FP-5 or FP-5) Click Here

For all other product information Click Here

 

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